Elden Ring Shadow of the Erdtree DLC: Some Players Are Getting Refunds – Here’s Why

Some Elden Ring: Shadow of the Erdtree players are receiving refunds for pre-orders or purchases. Discover why players are getting their money back and if you’re eligible.

🔍 Elden Ring DLC Refunds: What’s Happening?

A number of players who pre-ordered or recently purchased Elden Ring: Shadow of the Erdtree — the highly anticipated expansion — are reportedly receiving refunds, surprising the community just weeks before the DLC’s official launch.

While Bandai Namco has yet to issue a full public statement, reports are circulating across gaming forums and social media, with players sharing screenshots of successful refund confirmations from platforms like Steam and PlayStation Store.

❓ Why Are Some Elden Ring Players Getting Refunds?

Although there is no single confirmed reason, several possibilities are being discussed:

• 🔁 Region-based content restrictions or rating issues

• 💵 Payment processing errors for digital pre-orders

• ⚙️ Technical compatibility concerns, particularly on older systems

• ❌ Players requesting refunds due to gameplay concerns or delay rumors

Some refunds appear to have been initiated by users, while others seem to be automatic refunds triggered by policy or system flags.

💬 Community Reactions

The Elden Ring community has reacted with a mix of confusion and speculation. Many are worried that the DLC could face a delay, while others are optimistic that these are isolated incidents.

On Reddit and X (formerly Twitter), the discussion has centered around the lack of transparency and whether this could impact the DLC release date of June 21, 2025.

📝 How to Check If You’re Eligible for a Refund

If you pre-ordered Elden Ring: Shadow of the Erdtree and want to check your refund status:

1. Log in to your platform account (Steam, PSN, Xbox).

2. Check purchase history or email for refund notifications.

3. If eligible, request a refund manually via customer support.

Important: Refund policies vary by region and platform. Steam, for instance, typically allows refunds if the game hasn’t been played more than 2 hours and was purchased within 14 days.

📅 Is the DLC Still Coming Out on Time?

As of now, Elden Ring: Shadow of the Erdtree is still scheduled for release on June 21, 2025. Neither FromSoftware nor Bandai Namco has announced any delays.

📌 Conclusion: Should You Be Concerned?

While some players are receiving refunds for Elden Ring’s upcoming DLC, the issue appears to be limited and possibly technical in nature. If you’ve pre-ordered and haven’t received any notification, you likely don’t need to worry.